Tag Archives: Streaming

Getting an error message? We’re still streaming. Solve the problem like this…

Tech Note: A technical support image

Some watchers are reporting stream availability errors on our site, explore.org, and youtube. If you are experiencing a “This livestream is not available error“, follow the steps below. Log out of gmail, youtube, and all other google products/apps Clear your cache and cookies (choose the ‘for all time‘ or ‘all‘ option) Check to see if you can watch the stream before you log back in If that doesn’t work, try opening an incognito tab or window, and seeing if you